MiaAgent is an AI-powered customer service solution that revolutionizes how Health Plan agents assist Medicare Advantage members. With voice and text-based interactions, MiaAgent empowers agents to efficiently address questions, streamline communication, and ensure members choose the most suitable healthcare plan for their needs.
Experience the Future of Medicare Plan Assistance
Features
AI-Powered Assistance
MiaAgent leverages cutting-edge artificial intelligence to offer quick and accurate answers to agents regarding Medicare Advantage plans.
Comprehensive Plan Information
MiaAgent provides access to detailed health plan information across various carriers, ensuring that agents are always up-to-date with the latest plan options.
Personalized Agent Experience
Customize the app settings and communication preferences for a tailored experience that helps agents perform their tasks more effectively.
Cross-Platform Availability
MiaAgent works seamlessly across various devices, allowing agents to access it on both iOS and Android. This flexibility ensures that agents can assist clients anytime, anywhere, without any technical barriers.
Effortless Chat Modes
Agents can switch between voice-to-voice, voice-to-text, and text-to-text modes to interact with MiaAgent.
MIA Agent's Purpose & Passion
Assist Health Plan agents in providing fast, accurate, and comprehensive information about Medicare Advantage plans
Enable agents to deliver personalized assistance more efficiently
Enhance the productivity of agents while improving member satisfaction
Support
For getting further information, request support or get clarifications to your questions, please contact us at MiaaAgenthelp@askmia.com
Please refer to the videos below for set up guidance and features.