Insurance Payers:
Retain, Engage, and
Support with Clarity
For healthcare payers, offering benefits is only the first step. The real challenge is keeping members engaged and enrolled. When they don’t understand their plan, they disengage- and eventually, they leave.
Now, imagine a world where every member knows exactly what their plan covers. They have 24/7 access to plan answers on their phone, in the language they speak. That’s the power of MiaCares.
From day one, they feel informed, supported, and confident in their coverage.
A Closer Look at MiaCares in Action
A California-based Medicare Advantage plan piloted MiaCares to address member confusion, long wait times, and high early disenrollment. The results spoke for themselves.
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3X
Higher adoption than the industry average
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27%
Reduction in voluntary churn
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8%
Of users referred a friend after using Mia
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Before MiaCares
- 50% of members didn’t understand their benefits and felt unsure about what was covered.
- 61% relied on family or delayed care due to language barriers and long wait times.
- High early
disenrollment and low trust were driving up
retention costs.
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After MiaCares
- Members got instant, 24/7 clarity in their preferred language- right from their phone.
- Self-service adoption was 3X higher than the industry average for member tools.
- Voluntary churn
was reduced by 27%, compared to
industry standards.
The AskMia Difference
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Designed for Results
We didn’t just build products—we designed them to solve real-world problems. MiaCares delivers measurable results that positively impact payers, agents, and members.
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Built for the Future
Our solutions are scalable, secure, and compliant, ensuring that no matter how healthcare evolves, you’ll always be ahead of the curve.
Simplifying Healthcare, One Solution at a Time
Discover MiaCares: Making healthcare personal, effective, and easy for payers and agents.